Celso Alvares - Résumé

Celso Alvares, Brazilian

Phone: +55 (15) 3227-7221 Mobile: +55 (15) 9799-7739
Address: Rua Guilherme Marconi, 215 – CEP: 18015-066 – Sorocaba, SP, Brazil.

Summary

Over 20 years experience in Telecommunications and Software Translations, working on projects for important companies – such as IBM, Microsoft, Unisys, Yahoo, SAP, JD Edwards, Marconi, Motorola, Xerox, HP, etc.

Over 7,000 hours engaged as a Localization QA Linguist for IBM Corporation, SalesForce Co, and Ericsson, most of them abroad.

Expertise in Technical Translation and in CAT Tools, such as IBM Translation Machine and Trados Workbench, Helium, Locstudio, ForeignDesk (LionBridge), TStream (Belron), etc. Familiarity with different operating systems, e.g. Win32, NT, XP, OS/2, OS/400, Linux, and UNIX-based platforms: Solaris, Aix, HP.

Ability to manage, train, and motivate co-workers to attain a cooperative and proactive spirit.

Main Experience
Twenty years as a technical translator. Six years as Localization QA Linguist.

Hardware
iSeries (AS/400), PCs, Palmtops, Notebooks, Bluetooth devices, among others.

O. S.
Unix, Linux, AS/400, VMS, Windows 95/98/2000/2003 NT/XP, OS/2, Palm OS, among others.

Programming Languages
Basic knowledge on HTML, XML, Java, and most popular software development languages.

Database
Experience on DB2, Oracle, SQLServer, Informix, and MS Access as advanced user and sometimes as an administrator (on test environments, helped by specific test cases).

As Localization QA Linguist
Project Name Ericsson: Seven PE and SE V 6 - Customized Version for Telemig Celular (E-mail Expresso and E-mail Empresas) HR Contractor BRISA - Sociedade para o Desenvolvimento da Tecnologia da Informação Duration November 16th 2005 to February 9th 2006 - 368 hours (3 weeks - 166 hours abroad) Role QA consultant for software localization Environment Windows 2000 NT/XP 2003; Microsoft Exchange Server, Lotus Domino, Palm OS, Webclients, Javaclients, Trados TM, Bugzilla (tool for tracking software bugs); Vmware (Virtual machine software) Description QA on above-mentioned Ericsson/Seven products customized for Telemig Celular S/A. The first part of the project took place at Ericsson Lab, in São Paulo, Brazil (5 weeks) and the 3 remaining weeks at Seven Lab, Redwood, CA, USA. Responsibilities — Testing target products against various Windows and Palm OS environments on PC and Palm devices; — Server-side applications setup for exchanging data with Microsoft Exchange Server and Lotus Domino Server. — Retranslating inappropriate and mistranslated sentences, focusing terminology changes upon terms more appropriate for Telemig's coverage area. — A comprehensive Postmortem Report was written (60 pages) covering procedural problems found when current procedures were applied and indicating how to ease and optimize localization tests for future releases.
Project Name SalesForce.com – CRM Release Linguistic Testing HR Contractor 1st project: BLC - Traduções Técnicas Ltda. 2nd project: LionBridge Brasil Duration 1st project: August 16th 2003 to September 10th 2003 – 140 hours 2nd project: April 13th, 2004 to April 16th, 2004 - 31 hours Role Software localization, QA consultant Environment Salesforce.com - CRM (Customer Relationship Management) Site – Remote Test via Web using Internet Explorer for Windows; LionBridge ForeignDesk (CAT – Computer-Aided Translation Tool); Windows XP 2002; Internet Explorer Description For the first project, American LionBridge contracted BLC Traduções Técnicas, in Campinas, for executing linguistic verification on the above mentioned website. I took part of a three-member team and worked in a remote test at BLC Lab. Some months later, Brazilian LionBridge was assigned to test a small part of Salesforce CRM site and my name was remembered by American LionBridge – I executed all tests from my home office. Responsibilities — Browsing above mentioned CRM site, supported by specific testcases, to check for current translation quality, terminology properness, and Brazilian user understandability of all pages, portlets, fields, buttons, helps and documentation. — A comprehensive Postmortem Report was written, covering procedural problems found when current procedures were applied and indicating how to ease and optimize localization tests for futures releases
Project Name iSeries OS/400 and Applications (AS/400) HR Contractor L&H Mendez, Berlitz and Iberia Duration 2.443 hours 1st project: Feb 01 1999 to Mar 20 1999; 450 hours 2nd project: Dec 04 2000 to Jan 19 2001; 356 hours 3rd project: Jan 22 2001 to Mar 30 2001; 650 hours 4th project: Jun 03 2002 to Jun 28 2002; 247 hours 5th project: Nov 17 2003 to May 03 2004; 740 hours Role/Local 1st project: TVT Tester – IBM Rochester, MN USA 2nd project: TVT Tester; Monitor for new testers - Hortolândia, SP 3rd project: TVT Tester; Focal point for Brazil and Portugal teams; IBM Rochester, MN USA 4th project: Admitted for supporting testers in charge of project since they were behind schedule; Hortolândia, SP Brazil 5th project: TVT Tester – Hortolândia, SP Brazil Environment SS1 (0S/400): Lotus Domino, Java Virtual Machine (JVM), Java Development Kit (JDK), Java Toolbox, Integration with Windows NT, integration with AIX server, Integration with Linux Server; TCP/IP features (DNS, FTP, Telnet), DB2/400, AS/400 CLI, VM, IBM TM for Windows, Windows NT 2000/XP, Cryptographic Resources; Web Servers, HTTP Server, WebSphere Server, Security Servers LDAP Server; iSeries Navigator; Operations Console; SQL Editor; among others. Description Build Process: Triggering build process for SS1 (0S/400) and each OS/400 application, tracking errors during process on logs generated by build process, finding bugs generated by localization process and fixing them on source files (or supporting development team on their fixing), retriggering build process, and repeating above procedures until a finished driver was obtained. TVT Process: Testing OS/400 applications as a security officer, focused on CLI Interface (green screen); installation, operation and uninstallation of internal OS/400 resources: Lotus Domino, Java Virtual Machine (JVM), Java Development Kit (JDK), Java Toolbox, Integration with Windows, integration with AIX server, integration with Linux, TCP/IP features (DNS, FTP, Telnet), DB2/400, Web Server, WebSphere, HTTP Server, Cryptographic Features, LDAP server, SQL Editor, WebSphere MQ, security policies, and IPL Server, among others.
The following table presents all projects I have worked as Localization QA Engineer (including the forementioned projects):
	From	To	Site	Project Name	Hrs.
	Nov 2006	Feb 2007	Seven Lab S Mateo CA USA (3 weeks) Ericsson Lab, São Paulo Brazil	Seven PE and SE V 6 - Customized Version for Telemig Celular	368
	May 2004	May 2004	At Home Office, Sorocaba, Brazil	SalesForce Release 134 (LionBridge)	31
	Aug 2003	Sep 2003	BLC Lab, Campinas, Brazil	SalesForce.com - CRM (LionBridge)	140
	Jul 15th 2002	Aug 2nd 2002	Tivoli Lab, Rome, Italy	Tivoli Configuration Management v4.2 Tivoli Device Management Services v1.3	150
	Jun 3rd 2002	Jun 28th 2002	Hortolândia, SP, Brazil	IBM iSeries (OS/400 + Help) V5R2M0	247
	May 6th 2002	May 17th 2002	CDL – Beijing – China	WebSphere Com. Business Edition 5.4 for Linux	90
	May 20th 2002	May 23rd 2002	CDL – Beijing – China	IBM WebSphere Commerce Payments 3.1.3	47
	Mar 18th 2002	May 5th 2002	RTP – Durham, NC USA	WebSphere Everyplace Subscription Manager 4.10	125
	Oct 15th 2001	Oct 24th 2001	Hortolândia, SP, Brazil	Tivoli Management Solution for Domino 3.2	67
	Aug 20th 2001	Sep 7th 2001	RTP – Durham, NC USA	WebSphere Site Analyzer 4.0 (SAN40)	158
	Aug 13th 2001	Aug 17th 2001	RTP – Durham, NC USA	Command Server for AIX v6.1.0	43
	Jul 22nd 2001	Aug 10th 2001	RTP – Durham, NC USA	Host On-Demand 6.0 (HOD6.0), Screen Customizer 2.0 (SEDONA2.0)	169
	Jul 9th 2001	Jul 20th 2001	RTP – Durham, NC USA	Personal Communications 5.5	142
	May 21st 2001	Jun 8th 2001	RTP – Durham, NC USA	WebSphere Studio 4.0 Adv. Edition for Windows	110
	Jan 22nd 2001	Mar 30th 2001	Rochester, MN, USA	IBM OS/400 SS1-V510MRI	650
	Dec 4th 2000	Jan 19th 2001	Hortolândia, SP, Brazil	IBM OS/400 SS1-V510MRI	356
	Oct 2nd 2000	Oct 27th 2000	San Jose, CA, USA	Tivoli Storage Manager 4.1.2	208
	May 22nd 2000	Jul 14th 2000	RTP – Durham, NC USA	VisualAge Generator Developer 4.1	514
	May 3rd 2000	May 19th 2000	Pittsburgh, PA, USA	IBM HTTP Server V.1.3.12	396
	Feb 28th 2000	Mar 19th 2000	San Jose, CA, USA	Tivoli Storage Manager 4.1	231
	Nov 8th 1999	Nov 19th 1999	Hursley Park, Winchester, UK	Corepoint Contact Center Client 6.4	115
	Sep 12th 1999	Oct 16th 1999	Austin, TX, USA	Policy Director R2.0 V3.02	320
	Feb 1st 1999	Mar 20th 1999	Rochester, MN, USA	IBM OS/400 SS1-V4R2MRI	450

As a Technical Translator

Since the end of 1990, I have dealt with technical translations. I began in a part-time job for a significant Brazilian telecommunications company, Splice Telecomunicações e Eletrônica SA, translating technical guides related to SDH equipments and management, cellular, satellite, trunking, and networking systems. In August 1998 I was invited by L&H Mendez to work full time on the localization process of R/3 ERP from SAP, a German-based leading software company. Since then, I have been working as a translator (alternating with TVT projects, per table above). There have been several translation projects, as follows:

— Great Magnitude: for Microsoft (Windows 2000, Windows Media Player, TechNet, Flight Simulator, MS Manager, etc); Yahoo (Auctions Home Page), JD Edwards (JDE OneWorld - ERP), Element Manager (EM) - SDH Network Management Center Guides (Marconi);

— Miscellaneous Subjects: Training Video Scripts (Tégula-Lafarge Braas Roofing), StarTAC & Series V3600 – Vehicular Kit - User’s Guide (Motorola), Consultant Agreements (CPqD), Technical Specifications for Public Bidding (TNE - Tele Norte Leste Partic.), A Series Universal Voice Messenger System (UVMS) – Administration and Operations Guide (Unisys); Automotive market: Scania, Belron (Source: pt_PT target: pt_BR about 70,000 words), among others; Ericsson (Training material: dynamic slides in ppt and guidebooks in pdf); printers guidebooks: Xerox, HP, Lexmark

— IBM: Countless PII (Program Integrated Information), and documentation translations, working as partner of IBM’s vendors: Berlitz Global Services, L&H Mendez, Ibéria Assessoria em Informática, LionBridge Technologies, and others.

As a Cost Analyst in a Logistics Department

From September 1997 to June 1998, I worked for De Villate Industrial Ltda., an aluminum casting plant that supplies molding cast parts to the automotive industry (Mercedes-Benz, Ford, MWM, Scania, etc.). My responsibilities included:

— After a Cost Survey Request: determining (based on parts' technical drawings) which departments and third-part suppliers should be added to the cost estimating process; coordinating all efforts of several participants; following up the process progress; gathering all information; preparing the commercial proposal.

— After an Order Validation: following the production process; classifying and analyzing labor, material, and other direct costs and overhead costs for preparing appropriated evaluating reports.

From Sales Representative to Commercial Manager

In 1990, I started a commercial carreer, first as a sales representative, then as a sales team leader, and later as a commercial manager in a telecommunication company. In the meantime, I used to open new customers, to write technical and commercial proposals, to train sales teams, to manage sales-technique workshops, to find out new approaching strategies, and mainly, to be a Master Sales Closer.

My work history in this period:

— Dec 1994 to Aug 1996 Commercial Manager at Autocon Eletrônica e Telecomunicações Ltda. (Telecommunications Company)

— May 1993 to Jul 1994 Sales Representative for Promax “Bardahl”- Produtos Máximos Ltda. (Lubrificant Oil Industry)

— Dec 1991 to Mar 1993 Commercial Manager at Thermocon Refrigeração Ltda (Industrial Air-Conditioner and Air/Water-Cooled Chiller Maintenance Company)

— Jul 1991 to Dec 991 Sales Team Leader at Xerocopiadora J. B. Gonçalves Neto (Mita Copier Machine Representative)

— Jan 1990 to Jun 1991 Sales Representative at Logus Assessoria e Empreendimentos Imobiliários (Real Estate)